Lilt incident

Job Visibility Problem for Linguists with Agency Translator Role.

Minor Resolved View vendor source →

Lilt experienced a minor incident on November 7, 2024 affecting Manage, lasting 4h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2024, 10:02 AM UTC
Resolved
Nov 07, 2024, 02:35 PM UTC
Duration
4h 33m
Detected by Pingoru
Nov 07, 2024, 10:02 AM UTC

Affected components

Manage

Update timeline

  1. investigating Nov 07, 2024, 10:02 AM UTC

    Some Linguists with "Agency Translator" custom role can't see all their assigned jobs. Our engineering team is working on fixing the issue.

  2. identified Nov 07, 2024, 10:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 07, 2024, 12:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 07, 2024, 02:35 PM UTC

    The incident has been resolved. Thank you.