Lilt incident

LILT Performance Degradation

Major Resolved View vendor source →

Lilt experienced a major incident on December 20, 2024 affecting Translate and Manage, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2024, 09:51 AM UTC
Resolved
Dec 20, 2024, 12:50 PM UTC
Duration
2h 59m
Detected by Pingoru
Dec 20, 2024, 09:51 AM UTC

Affected components

TranslateManage

Update timeline

  1. investigating Dec 20, 2024, 09:51 AM UTC

    The LILT platform's performance has degraded with users seeing blank pages and long loading times.

  2. investigating Dec 20, 2024, 11:05 AM UTC

    The problem has been localized to users in Europe. LILT in American and Asia-Pacific is operating normally.

  3. identified Dec 20, 2024, 12:03 PM UTC

    The issue has been identified. Please use https://europe.lilt.com/app/home for fast platform usage.

  4. resolved Dec 20, 2024, 12:50 PM UTC

    This incident has been resolved.