Lightstep incident

Mass outage

Critical Resolved View vendor source →

Lightstep experienced a critical incident on June 12, 2025 affecting US - Trace Assembly and PagerDuty Events API and 1 more component, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:55 PM UTC
Resolved
Jun 12, 2025, 09:37 PM UTC
Duration
2h 41m
Detected by Pingoru
Jun 12, 2025, 06:55 PM UTC

Affected components

US - Trace AssemblyPagerDuty Events APIUS - Service DirectoryUS - Unified AlertingUS - DashboardsUS - Streams AlertingUS - Trace StatisticsSlack Apps/IntegrationsUS - NotebooksUS - Metrics

Update timeline

  1. investigating Jun 12, 2025, 06:55 PM UTC

    We're investigating a mass outage.

  2. investigating Jun 12, 2025, 06:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 12, 2025, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 12, 2025, 09:37 PM UTC

    The incident is resolved.