Lightstep experienced a notice incident on July 16, 2025 affecting US - Service Directory and US - Dashboards and 1 more component, lasting 6h 20m. The incident has been resolved; the full update timeline is below.
Affected components
US - Service DirectoryUS - DashboardsUS - Streams AlertingUS - NotebooksUS - Change IntelligenceUS - ExplorerUS - Logs Search
Update timeline
- investigating Jul 16, 2025, 01:49 PM UTC
We are experiencing issues logging into webapp. We are investigating.
- identified Jul 16, 2025, 04:12 PM UTC
We have identified the issue and are working on a solution. The site should be operational while we work on this.
- identified Jul 16, 2025, 04:52 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 16, 2025, 05:02 PM UTC
We have applied a fix for the root cause and believe everything should now be working fine.
- monitoring Jul 16, 2025, 05:04 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 16, 2025, 08:10 PM UTC
This incident has been resolved.