Lightstep Outage History

Lightstep is up right now

Lightstep had 6 outages in the last 2 years totaling 4h 12m of downtime — averaging 0.2 incidents per month.

There were 6 Lightstep outages since August 28, 2024 totaling 4h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lightstep.com

Minor August 19, 2025

Alerts tab loading slowly

Detected by Pingoru
Aug 19, 2025, 04:32 PM UTC
Resolved
Aug 19, 2025, 04:32 PM UTC
Duration
Timeline · 1 update
  1. monitoring Aug 19, 2025, 04:32 PM UTC

    Aug 19, 09:32 PDT Resolved - This incident has been resolved. Aug 19, 07:15 PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug 19, 06:15 PDT Investigating - The Cloud Observability team has been notified and are investigating an issue with the alerts tab loading slowly on the main website.

Read the full incident report →

Minor July 16, 2025

Intermittent Webapp Unavailability

Detected by Pingoru
Jul 16, 2025, 08:10 PM UTC
Resolved
Jul 16, 2025, 08:10 PM UTC
Duration
Timeline · 1 update
  1. monitoring Jul 16, 2025, 08:10 PM UTC

    Jul 16, 13:10 PDT Resolved - This incident has been resolved. Jul 16, 10:04 PDT Update - We are continuing to monitor for any further issues. Jul 16, 10:02 PDT Monitoring - We have applied a fix for the root cause and believe everything should now be working fine. Jul 16, 09:52 PDT Update - We are continuing to work on a fix for this issue. Jul 16, 09:12 PDT Identified - We have identified the issue and are working on a solution. The site should be operational while we work on this. Jul 16, 06:49 PDT Investigating - We are experiencing issues logging into webapp. We are investigating.

Read the full incident report →

Critical June 12, 2025

Mass outage

Detected by Pingoru
Jun 12, 2025, 06:55 PM UTC
Resolved
Jun 12, 2025, 09:37 PM UTC
Duration
2h 41m
Affected: US - Trace AssemblyPagerDuty Events APIUS - Service DirectoryUS - Unified AlertingUS - DashboardsUS - Streams AlertingUS - Trace StatisticsSlack Apps/IntegrationsUS - NotebooksUS - MetricsUS - Observability - APISlack ConnectionsUS - Change IntelligenceUS - LogsUS - ExplorerSlack MessagingUS - Logs Search
Timeline · 4 updates
  1. investigating Jun 12, 2025, 06:55 PM UTC

    We're investigating a mass outage.

  2. investigating Jun 12, 2025, 06:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 12, 2025, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 12, 2025, 09:37 PM UTC

    The incident is resolved.

Read the full incident report →

Notice October 22, 2024

Log ingest service degradation

Detected by Pingoru
Oct 22, 2024, 05:47 PM UTC
Resolved
Oct 22, 2024, 06:14 PM UTC
Duration
26m
Timeline · 3 updates
  1. investigating Oct 22, 2024, 05:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 22, 2024, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2024, 06:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 26, 2024

Arrow Ingestion Traffic Degrading

Detected by Pingoru
Sep 26, 2024, 05:32 PM UTC
Resolved
Sep 26, 2024, 06:36 PM UTC
Duration
1h 3m
Affected: US - Trace Assembly
Timeline · 2 updates
  1. monitoring Sep 26, 2024, 05:32 PM UTC

    Arrow ingestion is degraded due to a traffic spike and an overflow from ingestion. We have identified the issue and have scaled our ingestion, nodes, number of connections, and are monitoring the span ingestion for arrow.

  2. resolved Sep 26, 2024, 06:36 PM UTC

    This incident has been resolved.

Read the full incident report →