Lightstep incident

ingestion errors for certain customers

Major Resolved View vendor source →

Lightstep experienced a major incident on September 14, 2022 affecting US - Trace Assembly and US - Service Directory and 1 more component, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2022, 09:45 AM UTC
Resolved
Sep 14, 2022, 01:15 PM UTC
Duration
3h 29m
Detected by Pingoru
Sep 14, 2022, 09:45 AM UTC

Affected components

US - Trace AssemblyUS - Service DirectoryUS - Trace StatisticsUS - NotebooksUS - Explorer

Update timeline

  1. identified Sep 14, 2022, 10:26 AM UTC

    We are currently experiencing issues with data ingestion for certain microsatellite customers. The issue started at 2:45am PST. We have identified the issue and are deploying a fix.

  2. identified Sep 14, 2022, 01:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 14, 2022, 01:39 PM UTC

    This incident has been resolved.