Lightstep incident

Email notification delivery impacted

Notice Resolved View vendor source →

Lightstep experienced a notice incident on March 1, 2023 affecting US - Trace Assembly and PagerDuty Events API and 1 more component, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2023, 09:33 PM UTC
Resolved
Mar 02, 2023, 12:12 AM UTC
Duration
2h 38m
Detected by Pingoru
Mar 01, 2023, 09:33 PM UTC

Affected components

US - Trace AssemblyPagerDuty Events APIUS - Service DirectoryUS - Unified AlertingUS - DashboardsUS - Streams AlertingUS - Trace StatisticsSlack Apps/IntegrationsUS - NotebooksUS - Metrics

Update timeline

  1. identified Mar 01, 2023, 09:33 PM UTC

    We are currently having trouble delivering emails for user invitations, instrumentation insights, password reset notifications, key expirations, and billing overages. We are working to mitigate this.

  2. resolved Mar 02, 2023, 12:12 AM UTC

    This incident has been resolved. Emails that had previously failed to send will be delivered.