Lightstep incident

intermittent UI unavailability issues

Critical Resolved View vendor source →

Lightstep experienced a critical incident on May 2, 2023 affecting US - Service Directory and US - Dashboards and 1 more component, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2023, 09:08 PM UTC
Resolved
May 02, 2023, 11:44 PM UTC
Duration
2h 35m
Detected by Pingoru
May 02, 2023, 09:08 PM UTC

Affected components

US - Service DirectoryUS - DashboardsUS - NotebooksUS - Observability - APIUS - Change IntelligenceUS - Explorer

Update timeline

  1. investigating May 02, 2023, 09:08 PM UTC

    We are currently investigating this issue.

  2. investigating May 02, 2023, 10:00 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 02, 2023, 10:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 02, 2023, 11:44 PM UTC

    Incident has been resolved.