Lightstep experienced a critical incident on June 1, 2023 affecting US - Service Directory and US - Dashboards and 1 more component, lasting 4h 22m. The incident has been resolved; the full update timeline is below.
Affected components
US - Service DirectoryUS - DashboardsUS - NotebooksUS - Observability - APIUS - Change IntelligenceUS - Explorer
Update timeline
- investigating Jun 01, 2023, 07:12 PM UTC
We are currently investigating this issue.
- investigating Jun 01, 2023, 07:48 PM UTC
We have mitigated the issue; the public API is still unavailable for some customers
- investigating Jun 01, 2023, 08:30 PM UTC
The public API continues to be unavailable for some customers. We have identified the underlying issue and are continuing to work on a fix.
- identified Jun 01, 2023, 08:31 PM UTC
The public API continues to be unavailable for some customers. We have identified the underlying issue and are continuing to work on a fix.
- monitoring Jun 01, 2023, 09:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 01, 2023, 11:35 PM UTC
This incident has been resolved.