Lightstep incident

Errors and higher latency on all API endpoints

Minor Resolved View vendor source →

Lightstep experienced a minor incident on September 15, 2023 affecting US - Trace Assembly and PagerDuty Events API and 1 more component, lasting 6h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2023, 07:05 PM UTC
Resolved
Sep 16, 2023, 01:33 AM UTC
Duration
6h 28m
Detected by Pingoru
Sep 15, 2023, 07:05 PM UTC

Affected components

US - Trace AssemblyPagerDuty Events APIUS - Service DirectoryUS - Unified AlertingUS - DashboardsUS - Streams AlertingUS - Trace StatisticsSlack Apps/IntegrationsUS - NotebooksUS - Metrics

Update timeline

  1. investigating Sep 15, 2023, 07:05 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 15, 2023, 07:06 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 15, 2023, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 16, 2023, 01:33 AM UTC

    This incident has been resolved.