Lightstep incident

Lightstep Webapp and API Experiencing Issues

Major Resolved View vendor source →

Lightstep experienced a major incident on January 7, 2022 affecting US - Service Directory and US - Dashboards and 1 more component, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2022, 03:24 PM UTC
Resolved
Jan 07, 2022, 05:34 PM UTC
Duration
2h 10m
Detected by Pingoru
Jan 07, 2022, 03:24 PM UTC

Affected components

US - Service DirectoryUS - DashboardsUS - Observability - APIUS - Change IntelligenceUS - Explorer

Update timeline

  1. investigating Jan 07, 2022, 03:24 PM UTC

    We are currently investigating this issue.

  2. identified Jan 07, 2022, 03:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 07, 2022, 03:39 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jan 07, 2022, 03:48 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jan 07, 2022, 04:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jan 07, 2022, 04:20 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jan 07, 2022, 05:34 PM UTC

    This incident has been resolved.