Lightstep incident

Some customers may experience small amounts of missing spans in queries under certain circumstances.

Minor Resolved View vendor source →

Lightstep experienced a minor incident on June 15, 2022 affecting US - Dashboards and US - Notebooks, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2022, 02:51 PM UTC
Resolved
Jun 15, 2022, 03:32 PM UTC
Duration
40m
Detected by Pingoru
Jun 15, 2022, 02:51 PM UTC

Affected components

US - DashboardsUS - Notebooks

Update timeline

  1. investigating Jun 15, 2022, 02:51 PM UTC

    We are working on fixing the issue. Generally only Notebooks queries are affected for some customers.

  2. investigating Jun 15, 2022, 03:17 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 15, 2022, 03:31 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 15, 2022, 03:32 PM UTC

    All systems are recovering, we are actively monitoring ongoing issues.