Lightstep Outage History

Lightstep is up right now

Lightstep had 8 outages in the last 2 years totaling 11h 33m of downtime — averaging 0.3 incidents per month.

There were 8 Lightstep outages since May 21, 2024 totaling 11h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lightstep.com

Minor August 19, 2025

Alerts tab loading slowly

Detected by Pingoru
Aug 19, 2025, 04:32 PM UTC
Resolved
Aug 19, 2025, 04:32 PM UTC
Duration
Timeline · 1 update
  1. monitoring Aug 19, 2025, 04:32 PM UTC

    Aug 19, 09:32 PDT Resolved - This incident has been resolved. Aug 19, 07:15 PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug 19, 06:15 PDT Investigating - The Cloud Observability team has been notified and are investigating an issue with the alerts tab loading slowly on the main website.

Read the full incident report →

Minor July 16, 2025

Intermittent Webapp Unavailability

Detected by Pingoru
Jul 16, 2025, 08:10 PM UTC
Resolved
Jul 16, 2025, 08:10 PM UTC
Duration
Timeline · 1 update
  1. monitoring Jul 16, 2025, 08:10 PM UTC

    Jul 16, 13:10 PDT Resolved - This incident has been resolved. Jul 16, 10:04 PDT Update - We are continuing to monitor for any further issues. Jul 16, 10:02 PDT Monitoring - We have applied a fix for the root cause and believe everything should now be working fine. Jul 16, 09:52 PDT Update - We are continuing to work on a fix for this issue. Jul 16, 09:12 PDT Identified - We have identified the issue and are working on a solution. The site should be operational while we work on this. Jul 16, 06:49 PDT Investigating - We are experiencing issues logging into webapp. We are investigating.

Read the full incident report →

Major June 12, 2025

Mass outage

Detected by Pingoru
Jun 12, 2025, 09:37 PM UTC
Resolved
Jun 12, 2025, 09:37 PM UTC
Duration
Timeline · 1 update
  1. monitoring Jun 12, 2025, 09:37 PM UTC

    Jun 12, 14:37 PDT Resolved - The incident is resolved. Jun 12, 13:44 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 12, 11:59 PDT Update - We are continuing to investigate this issue. Jun 12, 11:55 PDT Investigating - We're investigating a mass outage.

Read the full incident report →

Notice October 22, 2024

Log ingest service degradation

Detected by Pingoru
Oct 22, 2024, 05:47 PM UTC
Resolved
Oct 22, 2024, 06:14 PM UTC
Duration
26m
Timeline · 3 updates
  1. investigating Oct 22, 2024, 05:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 22, 2024, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2024, 06:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 26, 2024

Arrow Ingestion Traffic Degrading

Detected by Pingoru
Sep 26, 2024, 05:32 PM UTC
Resolved
Sep 26, 2024, 06:36 PM UTC
Duration
1h 3m
Affected: US - Trace Assembly
Timeline · 2 updates
  1. monitoring Sep 26, 2024, 05:32 PM UTC

    Arrow ingestion is degraded due to a traffic spike and an overflow from ingestion. We have identified the issue and have scaled our ingestion, nodes, number of connections, and are monitoring the span ingestion for arrow.

  2. resolved Sep 26, 2024, 06:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 6, 2024

Degraded spans queries

Detected by Pingoru
Jun 06, 2024, 09:59 AM UTC
Resolved
Jun 06, 2024, 08:02 PM UTC
Duration
10h 2m
Affected: US - Trace AssemblyUS - DashboardsUS - Streams AlertingUS - Trace StatisticsUS - Notebooks
Timeline · 3 updates
  1. investigating Jun 06, 2024, 09:59 AM UTC

    We are currently investigating the issue.

  2. monitoring Jun 06, 2024, 10:42 AM UTC

    A fix has been implemented and we're monitoring the results.

  3. resolved Jun 06, 2024, 08:02 PM UTC

    The incident has been resolved.

Read the full incident report →