Lightstep incident

Degraded Service Directory and long time range span queries for some customers.

Minor Resolved View vendor source →

Lightstep experienced a minor incident on August 30, 2023 affecting US - Service Directory, lasting 16h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2023, 06:29 PM UTC
Resolved
Aug 31, 2023, 11:13 AM UTC
Duration
16h 44m
Detected by Pingoru
Aug 30, 2023, 06:29 PM UTC

Affected components

US - Service Directory

Update timeline

  1. investigating Aug 30, 2023, 06:29 PM UTC

    Degraded Service Directory and long time range span queries for some customers.

  2. identified Aug 30, 2023, 06:55 PM UTC

    We have identified the issue and are working on a fix.

  3. identified Aug 30, 2023, 07:29 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 31, 2023, 11:13 AM UTC

    This incident has been resolved.