Lightstep incident

Telemetry ingest severely degraded (spans, logs, metrics)

Major Resolved View vendor source →

Lightstep experienced a major incident on May 13, 2024 affecting US - Trace Assembly and US - Trace Statistics and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2024, 05:20 PM UTC
Resolved
May 13, 2024, 06:05 PM UTC
Duration
45m
Detected by Pingoru
May 13, 2024, 05:20 PM UTC

Affected components

US - Trace AssemblyUS - Trace StatisticsUS - MetricsUS - Logs

Update timeline

  1. investigating May 13, 2024, 05:20 PM UTC

    We are currently investigating this issue.

  2. monitoring May 13, 2024, 05:45 PM UTC

    A fix has been put in place and we are monitoring the results.

  3. monitoring May 13, 2024, 05:45 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 13, 2024, 06:05 PM UTC

    This incident has been resolved.