Lightstep Outage History

Lightstep is up right now

Lightstep had 4 outages in the last 2 years totaling 12h 46m of downtime — averaging 0.2 incidents per month.

There were 4 Lightstep outages since October 22, 2024 totaling 12h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lightstep.com

Minor August 19, 2025

Alerts tab loading slowly

Detected by Pingoru
Aug 19, 2025, 01:15 PM UTC
Resolved
Aug 19, 2025, 04:32 PM UTC
Duration
3h 17m
Affected: US - Unified Alerting
Timeline · 3 updates
  1. investigating Aug 19, 2025, 01:15 PM UTC

    The Cloud Observability team has been notified and are investigating an issue with the alerts tab loading slowly on the main website.

  2. monitoring Aug 19, 2025, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2025, 04:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 16, 2025

Intermittent Webapp Unavailability

Detected by Pingoru
Jul 16, 2025, 01:49 PM UTC
Resolved
Jul 16, 2025, 08:10 PM UTC
Duration
6h 20m
Affected: US - Service DirectoryUS - DashboardsUS - Streams AlertingUS - NotebooksUS - Change IntelligenceUS - ExplorerUS - Logs Search
Timeline · 6 updates
  1. investigating Jul 16, 2025, 01:49 PM UTC

    We are experiencing issues logging into webapp. We are investigating.

  2. identified Jul 16, 2025, 04:12 PM UTC

    We have identified the issue and are working on a solution. The site should be operational while we work on this.

  3. identified Jul 16, 2025, 04:52 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 16, 2025, 05:02 PM UTC

    We have applied a fix for the root cause and believe everything should now be working fine.

  5. monitoring Jul 16, 2025, 05:04 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 16, 2025, 08:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2025

Mass outage

Detected by Pingoru
Jun 12, 2025, 06:55 PM UTC
Resolved
Jun 12, 2025, 09:37 PM UTC
Duration
2h 41m
Affected: US - Trace AssemblyPagerDuty Events APIUS - Service DirectoryUS - Unified AlertingUS - DashboardsUS - Streams AlertingUS - Trace StatisticsSlack Apps/IntegrationsUS - NotebooksUS - MetricsUS - Observability - APISlack ConnectionsUS - Change IntelligenceUS - LogsUS - ExplorerSlack MessagingUS - Logs Search
Timeline · 4 updates
  1. investigating Jun 12, 2025, 06:55 PM UTC

    We're investigating a mass outage.

  2. investigating Jun 12, 2025, 06:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 12, 2025, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 12, 2025, 09:37 PM UTC

    The incident is resolved.

Read the full incident report →

Notice October 22, 2024

Log ingest service degradation

Detected by Pingoru
Oct 22, 2024, 05:47 PM UTC
Resolved
Oct 22, 2024, 06:14 PM UTC
Duration
26m
Timeline · 3 updates
  1. investigating Oct 22, 2024, 05:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 22, 2024, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2024, 06:14 PM UTC

    This incident has been resolved.

Read the full incident report →