Lightspeed Systems incident
[11060] Lightspeed Classroom Management - Partial Service Disruption (3rd Party Provider)
Lightspeed Systems experienced a major incident on September 28, 2022 affecting Lightspeed Classroom™, lasting 6h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 28, 2022, 05:39 PM UTC
We have currently identified a service disruption with one of our 3rd party providers that is impacting Lightspeed Classroom Management customers. We are continuing working towards a resolution and appreciate your patience in this matter. Please continue to monitor status.lightspeedsystems.com for further updates.
- monitoring Sep 28, 2022, 09:29 PM UTC
The previous service disruption identified with one of our 3rd party providers has been resolved and is currently returning to its normal state. We appreciate your patience as we worked to resolve this matter. Please continue to monitor status.lightspeedsystems.com for further updates.
- resolved Sep 29, 2022, 12:01 AM UTC
The previous service disruption identified with one of our 3rd party providers is resolved and returned to its normal state. We appreciate your patience as we worked to resolve this matter.