Lightspeed Systems incident
Lightspeed Filter™ (Relay) - Delayed Dashboard Data
Lightspeed Systems experienced a minor incident on March 31, 2023 affecting Lightspeed Filter™, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 31, 2023, 02:35 PM UTC
We are aware that the dashboard and user pane is not currently showing activity from approximately 8:00 PM to 8:00 AM CDT. The data is accurate for any activity occurring after 8:00 AM CDT and we are working to restore the data in the dashboard and user pane. There was no data loss during this time and this is solely a UI visibility issue. If you need immediate access to this data, there was no impact to the Web Activity Log and all traffic from 8:00 PM to 8:00 AM CDT is available by navigating to Reports > Web Activity Log within the relay.school UI.
- identified Mar 31, 2023, 06:22 PM UTC
We are continuing to test a solution that will restore the dashboard data and will provide further updates as they are made available. Thank you for your patience as we investigate this manner.
- resolved Apr 01, 2023, 04:56 PM UTC
This incident has been resolved and all data has been restored. Thank you for your patience as we resolved this matter.