Lightspeed Systems incident

Temporary Delay in image processing for Alert

Minor Resolved View vendor source →

Lightspeed Systems experienced a minor incident on May 15, 2023 affecting Lightspeed Alert™, lasting 6h 9m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2023, 06:41 PM UTC
Resolved
May 16, 2023, 12:50 AM UTC
Duration
6h 9m
Detected by Pingoru
May 15, 2023, 06:41 PM UTC

Affected components

Lightspeed Alert™

Update timeline

  1. investigating May 15, 2023, 06:41 PM UTC

    An issue has been detected with one of our external service providers, leading to a temporary delay in image processing for Alert. As soon as we have additional information, we’ll promptly provide an update. Once the issue is resolved clients may experience a short term increase in alert volumes

  2. resolved May 16, 2023, 12:50 AM UTC

    This incident has been resolved.