Lightspeed Systems incident

Weekly Parent Report emails

Minor Resolved View vendor source →

Lightspeed Systems experienced a minor incident on September 18, 2023 affecting Lightspeed Filter™, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 07:10 PM UTC
Resolved
Sep 18, 2023, 10:54 PM UTC
Duration
3h 44m
Detected by Pingoru
Sep 18, 2023, 07:10 PM UTC

Affected components

Lightspeed Filter™

Update timeline

  1. identified Sep 18, 2023, 07:10 PM UTC

    We have identified an issue causing our Weekly Parent Report emails to be delayed in sending. We are working on resolving this and will send out this week's emails soon. While we work on this issue, Guardian CSVs will be unavailable to download.

  2. resolved Sep 18, 2023, 10:54 PM UTC

    We have restored access to download the guardian CSV. Weekly Parent Report emails are currently in process of being generated and delivered.