Lightspeed Systems incident

11705 - Filter/Classroom - Latency issues

Minor Resolved View vendor source →

Lightspeed Systems experienced a minor incident on November 14, 2023 affecting Lightspeed Classroom™ and Lightspeed Filter™, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2023, 04:06 PM UTC
Resolved
Nov 14, 2023, 05:39 PM UTC
Duration
1h 33m
Detected by Pingoru
Nov 14, 2023, 04:06 PM UTC

Affected components

Lightspeed Classroom™Lightspeed Filter™

Update timeline

  1. investigating Nov 14, 2023, 04:06 PM UTC

    We are actively investigating reports that Lightspeed Filter and Classroom users may be experiencing latency, or Website under heavy load errors. Our engineering team are working to resolve the issue and will provide another update shortly.

  2. monitoring Nov 14, 2023, 04:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 14, 2023, 05:39 PM UTC

    This incident has been resolved.