Lightspeed Systems incident
Incident #11765 Digital Insight - Delayed Reporting
Lightspeed Systems experienced a minor incident on December 11, 2023 affecting Lightspeed Insight™, lasting 1d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 11, 2023, 06:57 PM UTC
Our engineering team identified an issue causing delays of data reporting in the Digital Insight Platform. We have corrected this issue and all services are functional. Data reporting in the platform for December 9-11 will be delayed over the next 24 hours. By tomorrow morning, all data should be properly reflected in the interface. No data was lost during this incident. Our teams will continue monitoring and will update this page once all data is no longer delayed.
- resolved Dec 13, 2023, 02:06 PM UTC
This incident has been resolved. All data from December 9-10 should now appear in the platform.