Lightspeed Systems incident

Classroom [12563]- Students Screens Not Loading

Minor Resolved View vendor source →

Lightspeed Systems experienced a minor incident on May 16, 2024 affecting Lightspeed Classroom™, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2024, 05:44 PM UTC
Resolved
May 16, 2024, 07:02 PM UTC
Duration
1h 17m
Detected by Pingoru
May 16, 2024, 05:44 PM UTC

Affected components

Lightspeed Classroom™

Update timeline

  1. investigating May 16, 2024, 05:44 PM UTC

    We are actively investigating reports that Lightspeed Classroom users may be experiencing an issue viewing students screens. Our engineering team are working to resolve the issue and will provide another update shortly.

  2. monitoring May 16, 2024, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 16, 2024, 07:02 PM UTC

    This incident has been resolved.