Lightspeed Systems incident

[INCIDENT #12797]Filter - iOS Cloud Proxy iOS Cloud Proxy timeouts

Lightspeed Systems experienced a major incident on August 20, 2024 affecting Lightspeed Filter™, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started: Aug 20, 2024, 03:51 PM UTC
Resolved: Aug 20, 2024, 08:09 PM UTC
Duration: 4h 18m
Detected by Pingoru: Aug 20, 2024, 03:51 PM UTC

Affected components

Lightspeed Filter™

Update timeline

investigating Aug 20, 2024, 03:51 PM UTC

We are actively investigating reports that Lightspeed Filter's iOS Cloud Proxy users may be experiencing issues navigating Google & YouTube. Our engineering team are working to resolve the issue and will provide another update shortly.
monitoring Aug 20, 2024, 04:02 PM UTC

Our engineering team have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.
resolved Aug 20, 2024, 08:09 PM UTC

This incident has been resolved.