Lightspeed Systems incident

[13434] - MDM enrollment and assignment issues

Minor Resolved View vendor source →

Lightspeed Systems experienced a minor incident on December 27, 2024 affecting Lightspeed MDM™, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2024, 03:13 PM UTC
Resolved
Dec 27, 2024, 07:42 PM UTC
Duration
4h 28m
Detected by Pingoru
Dec 27, 2024, 03:13 PM UTC

Affected components

Lightspeed MDM™

Update timeline

  1. investigating Dec 27, 2024, 03:13 PM UTC

    We are actively investigating reports that Lightspeed MDM users may be experiencing issues with usability. Our engineering team are working to resolve the issue and will provide another update shortly.

  2. identified Dec 27, 2024, 03:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 27, 2024, 03:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 27, 2024, 07:42 PM UTC

    This incident has been resolved.