Liferay experienced a major incident on November 16, 2021 affecting Liferay Cloud Console and Liferay Cloud API, lasting 14h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 16, 2021, 05:53 PM UTC
Our cloud provider is experiencing some issues, causing downtimes to the following regions. Investigation work is still underway
- monitoring Nov 16, 2021, 06:24 PM UTC
The network problem has been identified by the cloud provider and corrective measures have been applied. Currently all Liferay DXP Cloud have been restored. We will continue to monitor the return of the services.
- monitoring Nov 16, 2021, 07:10 PM UTC
All services are up. Our Cloud provider reported that there might be issues with applying changes to load balancer configuration. We recommend to delay changes, deployments on DXP Cloud until further notice.
- resolved Nov 17, 2021, 08:06 AM UTC
This incident has been resolved.