Liferay incident

DXP license expiration warning

Notice Resolved View vendor source →

Liferay experienced a notice incident on November 18, 2022 affecting Infrastructure Services, lasting 12h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2022, 10:01 AM UTC
Resolved
Nov 18, 2022, 10:19 PM UTC
Duration
12h 17m
Detected by Pingoru
Nov 18, 2022, 10:01 AM UTC

Affected components

Infrastructure Services

Update timeline

  1. investigating Nov 18, 2022, 10:01 AM UTC

    We are reopening this incident as some customers are still receiving License warnings. Engineering team is working to identify the problem. There is no loss in functionality and only admin users receive the warning.

  2. identified Nov 18, 2022, 07:58 PM UTC

    We have applied a fix and are currently checking projects.

  3. resolved Nov 18, 2022, 10:19 PM UTC

    The problem has been fixed and customers with running Liferay Service image equal to or newer than liferaycloud/liferay-dxp:*-4.2.0 should not see the Expiration Warning anymore. For older Liferay images, a restart is required.