Liferay incident

Some Scheduled Backups Are Not Being Created

Notice Resolved View vendor source →

Liferay experienced a notice incident on May 20, 2024 affecting Liferay Cloud API, lasting 3d 19h. The incident has been resolved; the full update timeline is below.

Started
May 20, 2024, 05:04 AM UTC
Resolved
May 24, 2024, 12:41 AM UTC
Duration
3d 19h
Detected by Pingoru
May 20, 2024, 05:04 AM UTC

Affected components

Liferay Cloud API

Update timeline

  1. identified May 20, 2024, 05:04 AM UTC

    We have identified an issue with some scheduled backups not being created as expected. As a workaround customers can trigger manual backups

  2. identified May 20, 2024, 05:58 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 24, 2024, 12:41 AM UTC

    The regression found was fixed and there is no more problems with the scheduled backups. There is no action needed from customers.