Liferay incident

Potential Liferay’s webserver instability

Minor Resolved View vendor source →

Liferay experienced a minor incident on August 8, 2024 affecting Infrastructure Services, lasting 5d 21h. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 05:33 PM UTC
Resolved
Aug 14, 2024, 03:00 PM UTC
Duration
5d 21h
Detected by Pingoru
Aug 08, 2024, 05:33 PM UTC

Affected components

Infrastructure Services

Update timeline

  1. identified Aug 08, 2024, 05:33 PM UTC

    Occasionally, Liferay’s webserver service (nginx) deployed on customer environments may undergo brief periods of unavailability as a result of infrastructure instabilities. Liferay's inherent self-healing mechanism is designed to automatically identify and rectify these instabilities and no action is needed from customers. If problems persist after restart, contact Liferay support. We apologize for any inconvenience and are working on a long-term solution as soon as possible.

  2. resolved Aug 14, 2024, 03:00 PM UTC

    Fix applied. This incident has been resolved.