Liferay incident

Builds page on Cloud Console not showing content

Major Resolved View vendor source →

Liferay experienced a major incident on February 14, 2025 affecting Liferay Cloud Console, lasting 4d 4h. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2025, 01:51 PM UTC
Resolved
Feb 18, 2025, 06:43 PM UTC
Duration
4d 4h
Detected by Pingoru
Feb 14, 2025, 01:51 PM UTC

Affected components

Liferay Cloud Console

Update timeline

  1. investigating Feb 14, 2025, 01:51 PM UTC

    Some customers are not able to see the list of Builds on the Cloud Console. The issue is intermittent. We are currently investigating.

  2. identified Feb 14, 2025, 05:33 PM UTC

    The issue was identified, and we applied the workaround. We continue working on the final fix.

  3. monitoring Feb 16, 2025, 01:38 PM UTC

    The issue is has been mitigated and no customer should have the problem anymore. The permanent fix will be deployed on Tuesday Feb 18th.

  4. resolved Feb 18, 2025, 06:43 PM UTC

    Fix applied. This incident has been resolved.