Liferay incident

Brief infrastructure downtime in many regions

Notice Resolved View vendor source →

Liferay experienced a notice incident on February 27, 2025 affecting Tokyo, Japan and Infrastructure Services and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 02:15 PM UTC
Resolved
Feb 27, 2025, 02:15 PM UTC
Duration
Detected by Pingoru
Feb 27, 2025, 02:15 PM UTC

Affected components

Tokyo, JapanInfrastructure ServicesMumbai, IndiaSydney, AustraliaStorage ServicesHamina, FinlandLondon, EnglandFrankfurt, GermanyMontréal, QuébecSão Paulo, Brazil

Update timeline

  1. resolved Feb 27, 2025, 02:15 PM UTC

    We identified that a brief period of downtime affected some customers using older DXP versions. Liferay's self healing capabilities restored all environments promptly. This disruption was caused by increased latency on the File System during a routine file system maintenance of the service provided by our cloud infrastructure partner. The maintenance happened on Feb 25th. To mitigate the risk of recurrence, we strongly recommend upgrading to the 2025.Q1 release. This release enables a transition to improved file systems, designed to enhance performance and stability.