LifeOmic incident

Elevated LIFE application timeouts

Major Resolved View vendor source →

LifeOmic experienced a major incident on September 1, 2018, lasting 13h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2018, 02:53 PM UTC
Resolved
Sep 02, 2018, 04:19 AM UTC
Duration
13h 25m
Detected by Pingoru
Sep 01, 2018, 02:53 PM UTC

Update timeline

  1. investigating Sep 01, 2018, 02:53 PM UTC

    We are currently investigating this issue.

  2. identified Sep 01, 2018, 04:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 01, 2018, 07:34 PM UTC

    A fix has been implemented and we are monitoring the results. A longer term fix is also in the works.

  4. resolved Sep 02, 2018, 04:19 AM UTC

    A longer term fix is in place and we are monitoring the update. Thanks for making LIFE better!