LifeOmic incident

Elevated latency for clinical and health data writes.

Minor Resolved View vendor source →

LifeOmic experienced a minor incident on February 26, 2019 affecting APIs, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2019, 07:57 PM UTC
Resolved
Feb 26, 2019, 08:48 PM UTC
Duration
50m
Detected by Pingoru
Feb 26, 2019, 07:57 PM UTC

Affected components

APIs

Update timeline

  1. identified Feb 26, 2019, 07:57 PM UTC

    We are seeing elevated latency for clinical and health data which is causing delays in new data being visible in the PHC and LIFE Fasting Tracker (weight tracking only, fasts are unaffected).

  2. identified Feb 26, 2019, 07:58 PM UTC

    The problem has been identified and we are deploying a fix.

  3. monitoring Feb 26, 2019, 08:28 PM UTC

    The fix has been deployed and latency is coming down. We will continue to monitor.

  4. resolved Feb 26, 2019, 08:48 PM UTC

    This incident has been resolved.