LifeOmic incident

Elevated API Errors and Delays

Major Resolved View vendor source →

LifeOmic experienced a major incident on May 3, 2019 affecting Web Apps and APIs, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2019, 06:14 PM UTC
Resolved
May 03, 2019, 06:45 PM UTC
Duration
31m
Detected by Pingoru
May 03, 2019, 06:14 PM UTC

Affected components

Web AppsAPIs

Update timeline

  1. investigating May 03, 2019, 06:14 PM UTC

    We're experiencing an elevated level of API errors and delays and are currently looking into the issue.

  2. investigating May 03, 2019, 06:17 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 03, 2019, 06:40 PM UTC

    Error rates are dropping and we are seeing improved performance. We are continuing to monitor the situation.

  4. resolved May 03, 2019, 06:45 PM UTC

    This incident has been resolved.