LifeOmic experienced a major incident on September 6, 2019 affecting Web Apps and APIs, lasting 2d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Web AppsAPIs
Update timeline
- identified Sep 06, 2019, 05:50 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring Sep 06, 2019, 06:53 PM UTC
We've resolved the issue that was causing the elevated error rate and are now monitoring the situation. It may take some time for the platform to return to its normal stable state.
- resolved Sep 08, 2019, 11:37 PM UTC
The platform and applications are now back to their normal stable state.