LifeOmic incident

PHC, Lifeology, LIFE Fasting Tracker, and Life Extend outage.

Critical Resolved View vendor source →

LifeOmic experienced a critical incident on March 9, 2021 affecting Web Apps and APIs, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2021, 10:33 PM UTC
Resolved
Mar 09, 2021, 11:25 PM UTC
Duration
51m
Detected by Pingoru
Mar 09, 2021, 10:33 PM UTC

Affected components

Web AppsAPIs

Update timeline

  1. investigating Mar 09, 2021, 10:33 PM UTC

    Authentication and authorization into all of our applications and APIs is currently failing. We are investigating the problem.

  2. monitoring Mar 09, 2021, 10:55 PM UTC

    We've identified the problem, and a fix has been deployed. We are seeing some recovery and successful authentications. We are monitoring the situation.

  3. resolved Mar 09, 2021, 11:25 PM UTC

    The outage has been resolved. All systems are working properly.