LifeOmic experienced a minor incident on November 19, 2018 affecting Web Apps and APIs, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppsAPIs
Update timeline
- investigating Nov 19, 2018, 01:47 PM UTC
We have started to see an increasing number of connection timeouts across our API's and Web Applications. We are currently investigating the issue.
- investigating Nov 19, 2018, 02:08 PM UTC
We are continuing to investigate this issue.
- resolved Nov 19, 2018, 02:15 PM UTC
The connection timeouts have subsided, and all services are fully operational. We are working with AWS to find the cause of the issue.