Liaison EDU incident

Prelaunch CAS Application - Intermittent Connectivity Issues

Major Resolved View vendor source →

Liaison EDU experienced a major incident on April 18, 2022 affecting Applicant Portal and Configuration Portal, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2022, 12:11 AM UTC
Resolved
Apr 18, 2022, 02:11 AM UTC
Duration
1h 59m
Detected by Pingoru
Apr 18, 2022, 12:11 AM UTC

Affected components

Applicant PortalConfiguration Portal

Update timeline

  1. investigating Apr 18, 2022, 12:11 AM UTC

    We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

  2. resolved Apr 18, 2022, 02:11 AM UTC

    This incident has been resolved.