Liaison EDU incident

Intermittent Connectivity Issues - Prelaunch portals

Minor Resolved View vendor source →

Liaison EDU experienced a minor incident on April 18, 2022 affecting Applicant Portal, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2022, 02:25 PM UTC
Resolved
Apr 18, 2022, 02:49 PM UTC
Duration
24m
Detected by Pingoru
Apr 18, 2022, 02:25 PM UTC

Affected components

Applicant Portal

Update timeline

  1. identified Apr 18, 2022, 02:25 PM UTC

    We are aware that some users are experiencing intermittent connectivity issues which may prevent them from accessing the following portals: - Applicant Portal - Prelaunch environment Our technical support team has identified the issue and is working to restore full access at this time. We will provide an update once resolved. Thank you for your patience and we apologize for any inconvenience this may cause.

  2. identified Apr 18, 2022, 02:26 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 18, 2022, 02:49 PM UTC

    During our monitoring period, no other connectivity issues were observed by our technical support team. This issue is now resolved.