Liaison EDU incident

Intermittent Connectivity Issues

Minor Resolved View vendor source →

Liaison EDU experienced a minor incident on August 12, 2022 affecting WebAdMIT and Applicant Portal and 1 more component, lasting 11h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2022, 01:25 PM UTC
Resolved
Aug 13, 2022, 12:33 AM UTC
Duration
11h 8m
Detected by Pingoru
Aug 12, 2022, 01:25 PM UTC

Affected components

WebAdMITApplicant PortalUniversal Advisor PortalWebAdMIT PDFsCAS APIApplicant Portal PDFsWebAdMIT APIEvaluator Portal (LORs)Configuration Portal

Update timeline

  1. investigating Aug 12, 2022, 01:25 PM UTC

    We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Portals WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

  2. monitoring Aug 12, 2022, 05:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 12, 2022, 05:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 12, 2022, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results. However some users may still experience intermittent connectivity issue.

  5. resolved Aug 13, 2022, 12:33 AM UTC

    This incident has been resolved.