Liaison EDU incident

Delays Transmitting Applicants into WebAdMIT

Minor Resolved View vendor source →

Liaison EDU experienced a minor incident on October 27, 2022 affecting WebAdMIT, lasting 22h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2022, 02:03 PM UTC
Resolved
Oct 28, 2022, 12:14 PM UTC
Duration
22h 10m
Detected by Pingoru
Oct 27, 2022, 02:03 PM UTC

Affected components

WebAdMIT

Update timeline

  1. investigating Oct 27, 2022, 02:03 PM UTC

    Following last night’s maintenance, our team has made some progress on mitigating the delays transmitting applicant data into WebAdMIT but we have more improvements to make. As a reminder: • All applicant data is transmitting, it is just taking longer to arrive in WebAdMIT than expected. • If you are exporting data nightly from WebAdMIT to other systems and your exports look only for applications submitted yesterday, you will need to rerun last night’s export in the morning. Alternatively, you can adjust your export to include applicants submitted in the previous two days. We will keep you updated on progress.

  2. identified Oct 27, 2022, 06:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2022, 01:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2022, 12:14 PM UTC

    This incident has been resolved.