Liaison EDU incident

Intermittent API Issues

Major Resolved View vendor source →

Liaison EDU experienced a major incident on September 11, 2023 affecting WebAdMIT API, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2023, 06:22 PM UTC
Resolved
Sep 11, 2023, 08:00 PM UTC
Duration
1h 37m
Detected by Pingoru
Sep 11, 2023, 06:22 PM UTC

Affected components

WebAdMIT API

Update timeline

  1. investigating Sep 11, 2023, 06:22 PM UTC

    We are experiencing intermittent connectivity issues which may prevent some users from accessing the WebAdMIT APIs. Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

  2. monitoring Sep 11, 2023, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2023, 08:00 PM UTC

    This incident has been resolved.