LexisNexis Risk incident

AT&T outage

Critical Resolved View vendor source →

LexisNexis Risk experienced a critical incident on January 13, 2021 affecting LexisNexis® Accurint® Web, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2021, 10:35 PM UTC
Resolved
Jan 14, 2021, 02:14 AM UTC
Duration
3h 39m
Detected by Pingoru
Jan 13, 2021, 10:35 PM UTC

Affected components

LexisNexis® Accurint® Web

Update timeline

  1. identified Jan 13, 2021, 10:35 PM UTC

    AT&T has a wide disruption in the South Florida region. We failed over to our secondary site at 4:00pm ET.

  2. monitoring Jan 13, 2021, 11:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 14, 2021, 05:40 PM UTC

    This incident has been resolved.