LexisNexis Risk incident

Power outage in Boca datacentre

Critical Resolved View vendor source →

LexisNexis Risk experienced a critical incident on January 10, 2022 affecting LexisNexis® Accurint® Web and LexisNexis® Accurint® XML (wsonline) and 1 more component, lasting 7h 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2022, 06:56 PM UTC
Resolved
Jan 11, 2022, 02:45 AM UTC
Duration
7h 48m
Detected by Pingoru
Jan 10, 2022, 06:56 PM UTC

Affected components

LexisNexis® Accurint® WebLexisNexis® Accurint® XML (wsonline)LexisNexis® AML Insight™ and LexisNexis Risk Management Solutions®LexisNexis® Bridger Insight® U.S. 5.0LexisNexis® Risk Defense Platform (RDP)LexisNexis® Riskwise

Update timeline

  1. investigating Jan 10, 2022, 06:56 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 10, 2022, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 11, 2022, 02:45 AM UTC

    This incident has been resolved.