Lexia had 6 outages in the last 2 years totaling 307h 30m of downtime — averaging 0.2 incidents per month.
There were 6 Lexia outages since June 17, 2025 totaling 307h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have discovered an issue with our program, Core5. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have discovered an issue with our LETRS program. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.
A patch has been applied resolving customer-impacting issues. Development teams continue ongoing review to ensure continued stability.
Development teams continue ongoing review to ensure continued stability.
This incident has been resolved.
Anticipated resolution with scheduled maintenance tonight, Friday 2/6.
This issue have been resolved.
Lexia Academy is currently unavailable, and we are investigating the cause. Lexia Community and the Help Center are not affected. We apologize for the inconvenience and thank you for your patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently working on resolving errors appearing in the community. We apologize for any inconvenience, and thank you for your patience!
The issue has been resolved! Users should no longer encounter errors while working in Lexia Community.
There is required maintenance taking place on the phone system that may cause issues when trying to call. We recommend going to the Help Center to contact Support if you experience any issues: https://help.lexialearning.com/s/contact
The phone system maintenance has been completed. Calls should be processed as expected. Thank you for your patience!