Lexia incident

Possible Outage Currently Monitoring

Major Resolved View vendor source →

Lexia experienced a major incident on March 1, 2021 affecting Core5 and PowerUp and 1 more component, lasting 22h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2021, 04:28 PM UTC
Resolved
Mar 02, 2021, 02:38 PM UTC
Duration
22h 9m
Detected by Pingoru
Mar 01, 2021, 04:28 PM UTC

Affected components

Core5PowerUpmyLexiaLexia English

Update timeline

  1. investigating Mar 01, 2021, 04:28 PM UTC

    Students and staff may experience interruptions or error screens when trying to access our products. We apologize for the inconvenience and thank you for your patience! We are currently investigating this issue and will update once we know more about the root cause.

  2. investigating Mar 01, 2021, 04:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 01, 2021, 05:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 02, 2021, 02:38 PM UTC

    This incident has been resolved.