Lexia experienced a minor incident on July 28, 2022 affecting Core5 and PowerUp and 1 more component, lasting 21h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Core5PowerUpmyLexiaCleverLexia EnglishLexia Academy
Update timeline
- investigating Jul 28, 2022, 05:08 PM UTC
Students and staff may experience interruptions or error screens when trying to access our products. We apologize for the inconvenience and thank you for your patience! We are currently investigating this issue and will update once we know more about the root cause.
- monitoring Jul 28, 2022, 07:54 PM UTC
The issue has been identified and programs are operational, but we continue to monitor the situation.
- resolved Jul 29, 2022, 02:43 PM UTC
This incident has been resolved.