Lexia experienced a notice incident on November 14, 2022 affecting Core5 and PowerUp and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Core5PowerUpmyLexiaCleverLexia EnglishLexia Academy
Update timeline
- investigating Nov 14, 2022, 05:35 PM UTC
Students and staff may experience interruptions or error screens when trying to access our products. We apologize for the inconvenience and thank you for your patience! We are currently investigating this issue and will update once we know more about the root cause.
- monitoring Nov 14, 2022, 05:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2022, 08:41 PM UTC
This incident has been resolved.