Lexia incident

Intermittent Issue

Notice Resolved View vendor source →

Lexia experienced a notice incident on December 8, 2022 affecting Core5 and PowerUp and 1 more component, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2022, 04:27 PM UTC
Resolved
Dec 08, 2022, 10:35 PM UTC
Duration
6h 8m
Detected by Pingoru
Dec 08, 2022, 04:27 PM UTC

Affected components

Core5PowerUpmyLexiaCleverLexia English

Update timeline

  1. investigating Dec 08, 2022, 04:27 PM UTC

    Students and staff may experience interruptions or error screens when trying to access our products. We apologize for the inconvenience and thank you for your patience! We are currently investigating this issue and will update once we know more about the root cause.

  2. monitoring Dec 08, 2022, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 08, 2022, 10:35 PM UTC

    This incident has been resolved.