Lexia experienced a minor incident on April 12, 2023 affecting Core5 and PowerUp and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Core5PowerUpmyLexiaCleverLexia EnglishLexia Academy
Update timeline
- investigating Apr 12, 2023, 01:36 PM UTC
Students and staff may experience interruptions or error screens when trying to access our products. We apologize for the inconvenience and thank you for your patience! We are currently investigating this issue and will update once we know more about the root cause.
- investigating Apr 12, 2023, 01:37 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 12, 2023, 02:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 12, 2023, 04:49 PM UTC
This incident has been resolved.